How To Reset Ring Doorbell: Your Ring Doorbell is designed to make home security simple, but like any smart device, it may occasionally freeze, disconnect, or stop responding. When that happens, performing a reset is often the easiest and fastest way to get it working again. Whether you’re troubleshooting Wi-Fi issues, preparing to sell your device, or setting it up in a new home, knowing how to reset your Ring Doorbell properly can save you time and frustration.
In this quick and easy guide, we’ll walk you through the step-by-step process of resetting any Ring Doorbell model, explain why resets are sometimes necessary, and share helpful tips to ensure your device gets back online smoothly. With just a few minutes of effort, you can restore your Ring Doorbell’s performance and keep your home protected without interruption.
What Should You Do Before Resetting?
Before you reset a Ring doorbell, follow these four steps:
- Charge the Device (Battery Models): Sometimes a Ring doorbell that isn’t fully charged can’t reset. A fully charged gadget has sufficient power to finish a reset and reconnect. When a unit is half charged, there may be a chance of repeated mistakes or interrupted setup. Make sure the battery is fully charged before pressing the reset button.
- Check Power Supply (Wired Models): For wired models, a steady transformer connection is necessary. A malfunctioning reset or similar symptoms are caused by loose wiring or low voltage. Secure the cables to make sure the transformer is providing a constant power. If the supply is inadequate, a reset procedure might not finish correctly.
- Update Ring App: To avoid setup errors, be sure to upgrade the most recent version of the software, which includes updated patches. Go into the app store, search for “Ring,” and install the most recent version of the app before you reset. When the app is out of date, a seamless reconnection following a reset is not possible. For the device to be configured without any compatibility problems, this step is crucial.
- Backup Settings: Make sure you record or store your current Ring app settings. By backing up the information, a user can quickly recover the desired setting. To reset the device without having to start over, follow these steps.
How Do You Soft Reset a Ring Doorbell?
Here are three steps for soft resetting a Ring doorbell:
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- Press Setup Button: To perform a soft reset, quickly push and release the device’s setup button. This step refreshes the system while safeguarding and preserving data. By pressing the button, tiny glitches are eliminated, temporary connections are restored, and little faults are cleared. In order to swiftly reset the device, this step is crucial.
- Wait for Reboot: Pressing the button causes the doorbell to restart automatically. No other input is required for this process. When the LED light blinks in a particular sequence, the gadget begins to reset. It restarts in less than a minute. For the process to be finished, you must wait until the sequence is finished.
- Reconnect to Wi-Fi: Some gadgets immediately re-establish their connection to the prior Wi-Fi. If not, reconnect to your network by following the Ring app’s instructions. After choosing your home network, enter the password. Test the live video feed to make sure the equipment is operational and online. Check for reconnection to confirm that the soft reset was successful.
How Do You Hard Reset a Ring Doorbell?
To hard reset a Ring doorbell, follow these three steps:
- Locate Reset Button: While wired models feature a black reset button, the Ring doorbell has an orange one. When users mistake the setup button for other controls, Reset ceases to function. Locate the right button to avoid mistakes during the reset procedure. Locating the precise button is the first step to a successful reset.
- Press and Hold: You have to hold the reset button for 15-20 seconds without releasing. Pressing the button rapidly does not cause a hard reset, leaving the device unaltered. When you maintain a constant pressure, the system receives a full reset command. Any interruption in this step may force a restart of everything, wasting time.
- Wait for Flashing LED: Flashing LED lights are an indication to release the button. The flashing indication indicates that the device has begun to erase stored data as part of the reset procedure. The process cancels and sequence interrupts when you let go early. Wait for the visual cue as it guarantees a complete reset.
How Do You Reset Different Ring Doorbell Models?
Different reset techniques are needed for different Ring doorbell models. The brief descriptions of each model are provided below:
- Ring Video Doorbell (1st & 2nd Gen): For fifteen seconds, press the orange button located on the device’s rear. When the reset is finished, the front light flashes. These models feature a straightforward design with buttons that are easy to find, so you don’t need to remove any parts.
- Ring Video Doorbell Pro/Pro 2: The setup button is on the right side of the device; hold it for 20 seconds. Both Pro and wired-only devices need steady electricity. Holding down the button for a long period will clear every setting. When the indicator begins to flash, the reset is complete.
- Ring Video Doorbell 3/4: Take off the faceplate to reach the side reset button. The front light will flash if you hold this button for 15 seconds. Because the button is protected by the positioning beneath the cover, access is a little different from previous versions. When you finish this step, the gadget returns to its factory settings.
- Ring Peephole Cam: Inside the device, press and hold the setup button for fifteen seconds. Remove the battery pack and begin the reset procedure. Because the design is intended for doors with peepholes, the button is located next to the battery slot. After the reset is complete, put the battery back in.
How Do You Reconnect After Reset?
The four simple steps to reconnect the Ring doorbell following a reset are listed below:
- Open the Ring App: When the Ring app opens, tap “Set Up a Device.” If the doorbell is brand-new, use this option to restart the setup procedure. When you select the appropriate product type, the app gives you the appropriate instructions. After a hard reset, this screen must be viewed first.
- Follow On-Screen Steps: Follow the app’s instructions to finish each starting stage. Accurately complete the steps to register the device. Since the software walks you through each step in order, you don’t need an additional guide. Among the instruction’s main phases are naming the device, designating a location, and getting ready for a Wi-Fi connection.
- Connect to Wi-Fi: Choose your home Wi-Fi network from the app’s list. Enter the password to enable the device to connect. Use the same network band to guarantee consistent performance. Test the live video to ensure a steady connection and start streaming right away.
- Reconfigure Motion Zones: When you reset the device, zones and alarms are deleted. Relinking other devices, recreating motion zones, and modifying the app’s sensitivity are all necessary. Restoring these settings gives the user personalized alerts and security automation. After finishing this step, make sure the device resumes its previous functionality.
What Are Troubleshooting Tips if Reset Doesn’t Work?
Use these four tips to troubleshoot a Ring doorbell if it doesn’t work after the reset:
- Verify Button Location: Examine the device’s markings or refer to the handbook to confirm the exact button location before trying again. Reset does not work when the wrong button is pressed. Users often confuse the setup button with the reset button, especially on more modern models.
- Check Power Supply: Recharge the battery on portable devices; inspect the transformer and wiring on wired models. The reset procedure terminates when the battery runs out or there is a wiring issue. The reset can only be successfully finished when the power source is stable.
- Improve Wi-Fi Signal: Use a WiFi extender or move the router closer for maximum strength. The process of reconnecting after a reset could be hampered by a bad Wi-Fi connection. Correct registration is more likely when you reset near a stronger signal.
- Contact Support: Get in touch with Ring support if resets don’t work. The customer service crew is good at finding firmware mistakes, account problems, and hardware defects. They may also explain whether the gadget has to be replaced or guide you through more intricate troubleshooting techniques.
How To Reset Ring Doorbell 2
Resetting your Ring Doorbell 2 is a simple process that helps fix software glitches, connectivity issues, and unresponsive behavior.
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Whether you’re troubleshooting performance problems or preparing the device for a new owner, performing a reset can restore your doorbell to its optimal state. Below is a clear, step-by-step walkthrough to help you reset your Ring Doorbell 2 safely and effectively.
- Locate the Setup Button: To begin, remove the faceplate from your Ring Doorbell 2 by gently pulling it upward from the bottom. Once removed, you’ll see the Setup Button, which is a small circular button on the front of the device. This button is used for both soft and hard resets, as well as for connecting the doorbell to Wi-Fi during installation.
- Press and Hold for 20–30 Seconds: For a full factory reset, press and hold the Setup Button for 20–30 seconds. You will notice the LED light on the doorbell start flashing, indicating that the device is processing the reset command. Holding the button long enough is crucial—if released too early, the reset may not complete.
- Wait for the Device to Restart: Once you release the button, the Ring Doorbell 2 will automatically reboot. This may take up to one minute, during which the device clears its stored data and restores its factory configuration. When the light stops flashing, the reset is complete, and your Ring Doorbell 2 is ready for setup.
- Reconnect Using the Ring App: After the reset, open the Ring app on your smartphone and begin the setup process as if installing the device for the first time. Follow the prompts to reconnect to Wi-Fi, adjust your settings, and link the doorbell to your home network. This ensures proper functioning for features like motion alerts, live view, and notifications.
How To Reset Ring Doorbell 3
Resetting your Ring Doorbell 3 is a reliable way to fix software glitches, Wi-Fi issues, motion detection problems, or unresponsive behavior.
Whether you want to troubleshoot performance or prepare the device for a new owner, performing a reset can restore your doorbell to its original factory settings. Below is a clear, detailed, and beginner-friendly guide to help you reset your Ring Doorbell 3 safely.
- Remove the Faceplate to Access the Setup Button: Start by removing the faceplate from your Ring Doorbell 3. Gently pull the cover upward from the bottom until it pops off. Once removed, you’ll see the Setup Button, a small circular button located on the front of the device. This button is used for both resetting and reconnecting the doorbell during setup.
- Press and Hold the Setup Button for 20–30 Seconds: To perform a complete factory reset, press and hold the Setup Button for 20–30 seconds. This duration is important—releasing the button too early may interrupt the reset process.
During this time:
- The LED light will flash to indicate the reset is in progress.
- The device will clear all saved settings, including Wi-Fi, linked accounts, and custom configurations.
- This step ensures your Ring Doorbell 3 returns to its original out-of-the-box condition.
Wait for the Device to Reboot: Once you release the Setup Button, the Ring Doorbell 3 will automatically reboot. Rebooting usually takes a minute or so.
During this reboot:
- Firmware refreshes
- Software resets
- System files rebuild
- Previous configurations are completely wiped
- When the LED stops flashing, the reset is fully completed.
Reconnect Your Ring Doorbell 3 in the Ring App: After the reset, your device is now like brand-new and needs to be set up again.
To reconnect:
- Open the Ring app
- Tap Set Up a Device
- Select Doorbells
- Scan the QR code on your Ring Doorbell 3
- Follow the on-screen instructions to connect to Wi-Fi and configure your preferences
This step restores full functionality, allowing motion alerts, Live View, and notifications to work properly again.
How To Reset Ring Doorbell Camera
Resetting your Ring Doorbell Camera is an effective way to solve issues such as Wi-Fi disconnections, motion detection failures, unresponsive buttons, or software glitches.
Performing a reset restores your device to its factory settings, allowing you to start fresh with a smooth setup. Below is a complete guide to help you reset your Ring Doorbell Camera safely and efficiently.
- Identify Your Ring Doorbell Camera Model: Before beginning, confirm your device model. Different Ring Doorbells (e.g., Ring Doorbell 1, 2, 3, Pro, or Video Doorbell) may have slight variations in button placement or reset timing. Check the Ring app or user manual if unsure.
- Remove the Faceplate (If Applicable): Most Ring Doorbell Cameras have a removable faceplate that protects the setup button. Gently pull the faceplate upward from the bottom to access the Setup Button. Removing the cover ensures you can reach the button without damaging the camera.
- Press and Hold the Setup Button: To perform a factory reset, press and hold the Setup Button for about 20–30 seconds. On some battery-powered models, you may need to press until the light starts flashing in a specific pattern. This indicates that the device is clearing all saved settings, including Wi-Fi, custom configurations, and linked accounts.
- Wait for the Reboot Process: After releasing the Setup Button, the Ring Doorbell Camera will automatically reboot. This process usually takes 30–60 seconds, during which the device refreshes its firmware and clears previous settings. Wait until the LED indicator stops flashing to confirm the reset is complete.
Reconnect Using the Ring App: Once the reset is complete, open the Ring app on your smartphone:
- Tap Set Up a Device
- Choose Doorbell
- Scan the QR code on your camera or follow the on-screen instructions
- Connect your device to your Wi-Fi network and configure preferences
This step restores full functionality, including motion alerts, Live View, and push notifications.
How To Reset Wi-Fi On Ring Doorbell
If your Ring Doorbell is struggling to stay online, dropping connection, or not loading Live View, resetting the Wi-Fi connection is often the easiest fix. Instead of performing a full factory reset, you can simply update or reconnect your Ring Doorbell to a new or existing Wi-Fi network. This keeps your settings intact and restores smooth performance.
- Launch the Ring App: To begin, launch the Ring app on your mobile device. Make sure you’re logged into the same account linked to your doorbell. This allows you to access device settings and network options.
- Select Your Ring Doorbell: From the dashboard, choose the Ring Doorbell you want to reconnect. Tap on it to open the device settings menu, where you can edit Wi-Fi, motion settings, video preferences, and more.
- Go to Device Health: Scroll down and select Device Health. This section shows important information such as current Wi-Fi signal strength, battery level, and network status. If your signal is weak or disconnected, this confirms you need a Wi-Fi reset.
- Tap “Change Wi-Fi Network”: Inside Device Health, select Change Wi-Fi Network. You will be guided through the reconnecting procedure by the app. Your Ring Doorbell will enter setup mode automatically, indicated by a flashing light on the device.
- Press the Setup Button on the Doorbell: To complete the reset, locate the Setup Button on your Ring Doorbell. Press and release it once. This does not erase your settings—it simply reactivates setup mode so the device can search for available Wi-Fi networks.
- Choose Your Wi-Fi Network and Enter Password: Your app will now show a list of available Wi-Fi networks. Select the one you want your Ring Doorbell to use. Enter the correct Wi-Fi password, and wait a few seconds for the connection to process. When the light on the doorbell turns solid or stops flashing, the Wi-Fi reset is complete.
- Confirm Wi-Fi Signal Strength: After reconnection, return to Device Health to check the signal strength. A strong, stable signal ensures better video quality, faster notifications, and fewer connection errors. If the signal is weak, try moving your router closer or using a Wi-Fi extender.
FAQs
What does resetting a Ring Doorbell do?
Resetting your Ring Doorbell restores it to its factory settings, clearing Wi-Fi, motion detection, and other saved preferences. It’s useful for fixing glitches or preparing the device for a new user.
How do I soft reset my Ring Doorbell?
Press and hold the Setup Button for about 10 seconds until the LED flashes, then release. The doorbell will reboot without erasing any settings.
Will resetting my Ring Doorbell delete my recordings?
No. Videos and recordings are stored in the Ring cloud, so a reset will not remove them. Only local device settings are erased.
Do I need to reconnect my Ring Doorbell to Wi-Fi after resetting?
Yes. After a hard reset, you must set up the device again in the Ring app and reconnect it to your Wi-Fi network.
How long does a Ring Doorbell reset take?
The reset process typically takes 30–60 seconds, depending on the model. After the reboot, you can reconnect the device via the Ring app.
Can I reset my Ring Doorbell without the Ring app?
While you can perform the physical reset using the Setup Button, you will still need the Ring app to reconnect the device to Wi-Fi and complete setup.
When should I reset my Ring Doorbell?
Resetting is recommended for Wi-Fi connectivity issues, frozen Live View, malfunctioning motion alerts, unresponsive buttons, or when transferring the device to a new owner.
Conclusion
Resetting your Ring Doorbell is a simple yet effective solution to resolve common issues such as Wi-Fi disconnections, unresponsive buttons, motion detection problems, or frozen Live View. Whether you perform a soft reset to refresh the device without losing settings or a hard factory reset to restore it to original settings, following the correct steps ensures your doorbell works smoothly and reliably.
Regular maintenance, proper setup, and occasional resets can help prolong the life of your device, maintain optimal performance, and ensure that your home security system stays fully functional. By understanding when and how to reset your Ring Doorbell, you can troubleshoot problems quickly, avoid unnecessary frustration, and continue enjoying the convenience and peace of mind that comes with a fully operational smart security device.